Website Privacy Policy

Last Updated: November 1, 2025

1. Introduction

Welcome to Tukasa's website at https://www.tukasa.studio/ (the "Website"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website.

Tukasa
B Block Rajat Vihar Sector 62
Noida, UP, India
Email: contact@tukasa.studio
Website: https://www.tukasa.studio/

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our Website, you may provide:

Contact Forms:

Name
Email address
Phone number (optional)
Message or inquiry details

Consultation Bookings (via Cal.com):

Name
Email address
Phone number (optional)
Preferred meeting time
Project details you share

Social Media Interactions:

When you contact us via Instagram, LinkedIn, Facebook, or WhatsApp, those platforms collect data per their own privacy policies.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect:

Technical Information:

IP address
Browser type and version
Device type (mobile, tablet, desktop)
Operating system
Screen resolution

Usage Information:

Pages visited
Time spent on pages
Referring website (where you came from)
Links clicked
Date and time of visit
Approximate geographic location (city/country level based on IP)

Cookies and Tracking:

Small data files stored on your device
Session information
Preference settings

2.3 Third-Party Services

We use third-party services that may collect information:

Cal.com: Scheduling information when you book consultations
MS Teams: Video call data during meetings (subject to Microsoft's privacy policy)
Analytics Tools: Website performance and usage statistics (if implemented)
Social Media Platforms: When you interact with our social links

3. How We Use Your Information

3.1 Website Operations

Operate and maintain the Website
Improve Website functionality and user experience
Analyze usage patterns and trends
Fix technical issues and bugs
Ensure Website security

3.2 Communication

Respond to your inquiries and messages
Schedule and conduct consultations
Send booking confirmations and reminders (via Cal.com)
Provide information you requested

3.3 Marketing (with consent)

Send occasional updates about our services
Share relevant resources or case studies
You can opt-out anytime using unsubscribe links

3.4 Legal Compliance

Comply with legal obligations
Protect our rights and prevent fraud
Enforce our Terms of Use

We will never:

Sell your personal information to third parties
Send spam or unsolicited marketing
Share your data without consent (except as required by law)

4. Legal Basis for Processing

For visitors in jurisdictions requiring legal basis disclosure (EU, UK, etc.):

Consent: When you voluntarily provide information or consent to cookies
Legitimate Interests: To operate the Website, analyze usage, and improve services
Contract Performance: To respond to inquiries and schedule consultations
Legal Obligations: When required by law

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our Website. They help us provide a better user experience.

5.2 Types of Cookies We Use

Essential Cookies (Cannot be disabled)

Required for Website functionality
Remember your session
Enable core features

Analytics Cookies (Optional)

Help us understand how visitors use the Website
Collect anonymous usage statistics
Identify popular content and pages

Functional Cookies (Optional)

Remember your preferences
Improve user experience
Store language or region settings

5.3 Third-Party Cookies

Third-party services may set their own cookies:

Cal.com (booking system)
Social media platforms (if you interact with embedded content)
Analytics providers (if implemented)

5.4 Managing Cookies

Browser Settings: You can control cookies through your browser:

Chrome: Settings → Privacy and Security → Cookies
Firefox: Options → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy → Cookies

Note: Disabling essential cookies may affect Website functionality.

5.5 Do Not Track

We respect "Do Not Track" browser signals. If enabled, we will not track your browsing behavior beyond essential Website operations.

6. How We Share Your Information

We respect your privacy and limit data sharing.

6.1 Third-Party Service Providers

We share data with trusted services to operate our Website:

Cal.com - Appointment scheduling
Privacy Policy: https://cal.com/privacy
Microsoft Teams - Video consultations
Privacy Policy: https://privacy.microsoft.com
Email Service Providers - To send responses and communications
Cloud Storage - Secure data storage (if applicable)

These providers are contractually obligated to protect your data and use it only for specified purposes.

6.2 Social Media Platforms

When you contact us via Instagram, LinkedIn, Facebook, or WhatsApp:

Those platforms' privacy policies apply
They control data collection on their platforms
We only use information you share with us

6.3 Legal Requirements

We may disclose information when required to:

Comply with legal obligations, court orders, or government requests
Protect our rights, property, or safety
Investigate fraud or security issues
Enforce our Terms of Use

6.4 Business Transfers

If Tukasa is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Security

7.1 Security Measures

We implement reasonable security measures to protect your information:

Technical Measures:

Encrypted data transmission using SSL/TLS (HTTPS)
Secure server infrastructure
Regular security updates and patches
Firewall protection

Organizational Measures:

Limited access to personal data (only team members who need it)
Confidentiality agreements with team members
Regular data backup procedures
Secure disposal of data when no longer needed

7.2 Limitations

While we use industry-standard security practices, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.

8. Data Retention

We retain your personal information only as long as necessary:

Consultation Inquiries: Up to 2 years for follow-up and relationship building
Contact Form Submissions: Up to 1 year unless you request deletion
Analytics Data: Anonymized data may be kept indefinitely
Legal Requirements: As required by Indian laws

You can request deletion of your data at any time (see Section 10).

9. International Data Transfers

We are based in India. If you're accessing our Website from outside India:

Your data may be transferred to and processed in India
India may have different data protection laws than your jurisdiction
By using our Website, you consent to this transfer
We ensure appropriate safeguards are in place to protect your data

For EU/EEA visitors: We comply with GDPR principles even though we're not EU-based.

10. Your Rights and Choices

You have the following rights regarding your personal data:

10.1 Access and Portability

Request a copy of all personal data we hold about you
Receive your data in a structured, machine-readable format

10.2 Correction and Update

Correct inaccurate or incomplete information
Update your contact details or preferences

10.3 Deletion (Right to be Forgotten)

Request deletion of your personal data
We'll comply unless we have legal obligations to retain it

10.4 Restriction and Objection

Restrict how we process your data
Object to processing based on legitimate interests
Opt-out of marketing communications (use unsubscribe links)

10.5 Withdraw Consent

Withdraw consent at any time where processing is based on consent
This won't affect the lawfulness of processing before withdrawal

10.6 Complaint

Lodge a complaint with your local data protection authority if you're unhappy with how we handle your data

To exercise any of these rights, contact us at contact@tukasa.studio. We'll respond within 30 days.

11. Children's Privacy

Our Website is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you're a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.

12. Third-Party Links

Our Website may contain links to third-party websites, including portfolio pieces, social media profiles, and recommended tools.

We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any information.

13. Cal.com and MS Teams Integration

13.1 Cal.com Booking

When you book a consultation through our Cal.com link (https://cal.com/tukasa/30min):

Cal.com collects your name, email, and selected time slot
You'll receive automated confirmation and reminder emails from Cal.com
Cal.com's privacy policy (https://cal.com/privacy) applies to their data collection
We receive your booking information to prepare for and conduct the meeting
You can reschedule or cancel appointments through the link in your confirmation email

13.2 MS Teams Video Calls

Video consultations are conducted via MS Teams:

Subject to Microsoft's privacy policy (https://privacy.microsoft.com)
Calls are not recorded unless you explicitly agree
Meeting links are sent via Cal.com confirmations

14. Communication Channels Privacy

14.1 WhatsApp

When you contact us via WhatsApp (https://wa.me/9319129108):

End-to-end encrypted by default
Subject to WhatsApp's privacy policy
Messages stored according to your and our device settings

14.2 Social Media

When you contact us via Instagram, LinkedIn, or Facebook:

Those platforms' privacy policies apply
We don't control how they process your data
We'll only use information you share for service-related purposes

14.3 Email

When you email us at contact@tukasa.studio:

Stored securely in our email systems
Used only for communication about your inquiry
Not shared with third parties except service providers

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services or business practices
Legal or regulatory requirements
Technological developments
User feedback

15.1 How We Notify You

Updated "Last Updated" date at the top of this policy
Prominent notice on our Website for significant changes
Email notification for material changes (if we have your email)

15.2 Your Acceptance

Continued use of our Website after changes constitutes acceptance of the updated policy. If you disagree with changes, please discontinue use and contact us to delete your data.

16. Compliance with Indian Laws

As a business operating in India, we comply with:

Digital Personal Data Protection Act, 2023 (when in effect)
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Indian users have the same rights outlined in Section 10 of this policy.